Sugarcraft™
TOS-TERMS
OF SERVICE CONTRACT
Baking
& Candy Supplies Worldwide... since 1980
Sugarcraft®
and their staff welcome you!
http://www.sugarcraft.com
| FRIENDLY FRAUD | Damage Claims
| International Ordering -Explanation
this page
TOS:
By accessing and using the Sugarcraft®!
Services, you accept and agree to be bound by the terms and provision of
the TOS. The following agreement (this "Agreement" or the "Terms
of Service") describes the terms on which Sugarcraft®
(http://www.sugarcraft.com) offers you access to its services. This offer
is conditioned on your agreement to all of the terms and conditions contained
in the Terms of Service (as described in depth below), including your compliance
with the policies and terms linked to (by way of the provided URLs) from
this Agreement. By using Sugarcraft®,
you agree to these Terms of Service. If you do not so agree, you should
decline this agreement, in which case you are prohibited from accessing
or using Sugarcraft®. Sugarcraft®
may amend this Agreement at any time in its sole discretion, effective
upon posting the amended Agreement at the domain or subdomains of http://www.sugarcraft.com
where the prior version of this Agreement was posted, or by communicating
these changes through any written contact method we have established with
you.
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We are dedicated
to furthering the art of CAKE, CANDY and COOKIE DECORATING. For this reason
we have elected to offer our products on the internet. We also have a 15,000
square foot retail store open to the public in Hamilton, OH. We carry over
25,000 products from some 300 different manufactures, distributors, vendors,
and importers. You are welcome to shop on our Internet site and/or our
retail store. Shop on line and bring the shopping cart list copy with you
to our retail store. Our sales staff will be happy to help you locate your
products.
.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~
Close
this box to continue placing your order
click for
LIST
OF SUBJECTS YOU MAY BE LOOKING FOR
SEARCH
THIS SITE: If you felt "lost" you may have found us without our MENU.
You can remedy that by typing our address to go to our website like this:
www.sugarcraft.com.
Because of the massive amount of merchandise and the size of our web site,
we have not yet found a search function that will work perfectly. Try using
single words to locate that item. You may also search any page using your
browser edit menu. Randomly click on page then use your 'find in page'
or 'find in frame' feature. You are also welcome to email
and we will be happy to give you instructions/path to locate said item.
More
help here
MINIMUM
ORDER: There is no minimum. However there is a shipping minimum. Visit
our SHIPPING
page for additional details.
.
ADDING
TO AN ORDER ALREADY PLACED: We DO NOT offer this service nor can we
combine orders. Please place a new order.
.
PRESSING
PAYMENT BUTTON MORE THAN ONCE: If you press to SEND your credit card
and/or
order TWICE, your credit card WILL be charge twice. Please notify our Company
by reply email with exact details the same day. We will issue a credit.
However, any duplicate order and/or payment are subject to cancellation
and restocking fees.
.
CANCELLATION:
Our Company can not guarantee cancelation. If you cancel your purchase
after payment has been received a 3% cancellation fee will be assessed.
If you cancel your order after the order has been processed a 18% restocking
fee will also be deducted. Cancelation by phone or voice mail is NOT accepted.
If you refuse the shipment and the parcel is returned sealed by the original
shipper, a refund will be issued less shipping fees, less handling fees,
less return shipping fees and less 18% restocking fees.
CANCELLATION
- INTERNATIONAL: As noted for International orders LINK,
we require that any charge card that won't verify automatically, be done
manually. None excpet most Canada, UK and a few German verify automatically.
Verification requires that you send non-personal documents verifying billing
address and ownership of credit card. This is required because of massive
fraud on internet. Refusal to provide verification results in cancelation
and restocking fees are applied.
.
PROCESSING
METHOD: We have begun using 'REAL TIME' order processing. This results
in one more security measure for you, our customers. But it also means,
once the order is sent, we no longer can cancel, add-on, correct mistakes,
or change shipping option. Re-submitting your order will result in 2 charges
because the bank received your charges when you submitted the first order.
In re-submitting, please allow ample time for your bank to remove the first
charge.
.
ADDRESS
INFORMATION ON WRONG LINES: Computer automation dictates that information
must be on correct lines in order to be read when importing your shipping
address to your parcel label. We cannot be held responsible for missed
apartment numbers or any other incorrect information. For processing, we
check: street, city, state and zip code. If any are wrong the credit card
won't process and your payment will be DECLINED.
.
SELLING
YOUR INFORMATION: Sugarcraft will NEVER sell or give your name, address,
phone number or any other information to any other person or company.
DELIVERY-SIGNATURE:
The shipper may leave your package if you are not at home at the driver's
discretion as a courtesy. Our Company considers this the same as a "signature
received". If you will not accept this method of delivery, please provide
a statement on the order and we will ship your parcel as "signature required".
There will be an additional $3.00 fee charged to your payment separate
from your Web Store Order before your parcel ships for this service. Please
allow an additional 2-3 shipping days.
.
COMPUTER
SETTING COOKIES: Allow our web store to email you a copy of the order.
AOL and other hosts send unwanted updates. (They do this often). This feature
can be turned off. TO Fix this problem: log online using AOL,
then
minimize AOL and use Internet Explorer to place your order. You will bypass
all AOL's bad settings. Please note that your order WILL come to us. Without
"Cookies" turned on you will not receive an automatic copy of your order
or a shipping notification. Never use Firefox or Safari browsers
because a glitch does not send you a copy of your order.
.
ADDITIONAL
FEES
You were given
an estimated shipping cost. We may phone and/or email you if charges are
more. We will only charge the amount necessary to ship your package by
method chosen. Or change your method of shipping to a better shipper. UPS
may charge you additional fees for out-of-town, rural areas, and/or small
communities. UPS will charge you extra if they call you or you call them
and change or correct a delivery address. UPS charges extra for address
changes or corrections if the package is shipping 2-Day or Next Day guaranteed.
SALES TAX
Ohio Customers:
Sales tax will be deducted and paid to the state of Ohio for all non-edible
products. This will be in addition to total shown on the order. Customers
in other states may report any sales tax due.
.
BREAKAGE/DAMAGED
IN TRANSIT:
Upon arrival,
examine for damages/defects which may have occurred during transit.
Damage must
be reported in writing within 24 hours or request will be VOID. .
Includes Airbrush,
Bridal Cake Toppers, Cake Fountains, Cake Stands, Chocolate Fountains,
Custom Items, Collectable Items, Food Items, Items with latches or screws
or seals, Personalized Items, Photo Cake Printer Systems and Projectors,
SugarVeil System.
.
REPORT DAMAGE/DEFECTIVE
PRODUCTS WITH THE DELIVERY CARRIER WITHIN 24 HOURS OF ARRIVAL -
OR REQUEST WILL BE VOIDED!
All damaged
products, including the shipping container, must be kept for the carrier's
inspection. This includes tape on box. Our contract with the shipper
allows for a damaged box to be re-boxed, products located and delivered
to you in good condition. All claims for damage must be filed with the
carrier within 5 days of receipt of merchandise. Your account will be credited
for damaged merchandise once the reimbursement arrives to us from common
carrier. Your order may contain products that could be damaged in transit
due to weather conditions. Neither Sugarcraft, nor the shipper can be held
responsible for weather related damage.
Example: food
items, wax items, plastic containers, chocolate, icing, etc. Or any item
that melts. Order products at your own risk.
RETURNS,
REFUSED OR EXCHANGES
For safety
reasons we do not accept opened, unpacked material, food items and any
listed below in "ALL SALES FINAL" section. UNAUTHORIZED returns are not
accepted and will be refused. Return request must be requested within 10
days from receipt. There will be no refund on shipping charges. Sugarcraft
reserves the right to refuse any such request regardless of product, price,
errors, etc.
*NO RETURNS/EXCHANGES
FOR: EDIBLE/RELATED FOOD PRODUCTS, BOOKS, VIDEOS/DVDS, CANDY MOLDS
(rubber or plastic), BULK ORDERS, FAKE CAKES, PANS, PAPER GOODS, DISCONTINUED
ITEMS, DISCOUNTED ITEMS, SPECIAL ORDERED ITEMS or any other product that
our Company feels is not in the best interest to the consumer or our Company.
*ALL SALES
FINAL FOR: Food Products including: sugar, gumpaste or icing flowers.
Warnings
with these items indicate some may arrive broken advises to ordering extras
just in case. Only sealed merchandise will be considered. A 15% restocking
fee will be assessed for any approved returns. UNAUTHORIZED returns are
not accepted and will be refused by our receiving department and returned
back to you and/or discarded. If product is damaged during return shipping,
it will be your sole responsibility to file a damage claim with the shipper
you used. No refund will be issued by Sugarcraft, Inc. for any damaged
returned products. Any and all shipping charges must be prepaid by you.
*REQUEST
RETURN: Simply reply to your automatic email order copy to request
Authorization
code for the outside of your return package. Make sure to including
complete product information and reason for your request including the
item being returned/exchanged. Our Customer Service will notify you by
email. Return instructions will be provided. Upon receipt your original
credit card number will be issued a refund. No refund receipt will be sent.
Allow up to 30 days for refund.
DEFECTIVE
PRODUCTS: Including GINGERBREAD HOUSES, FLOWERS, SUGAR SHAPES, ICING
SHAPES, FRAGILE DECORATIONS or other such products. There are no guarantees
that you will not have some damage with these items. Please order a few
extra for this reason. No refunds can be issued by Sugarcraft, the manufacturer,
or the shipper. We will continue to make every effort possible in packaging
them safely for you.
.
If any defective
product arrives to you from Sugarcraft, Inc. and/or direct from the manufacturer
it is the sole responsibility of the Manufacturer, Distributor or Vendor
to repair, replace, or exchange that product. Most manufacturers, distributors,
or vendors will request that you send the product back at your expense.
We will either have you ship it directly to the manufacturers, distributors,
or vendors or back to us. Normally there will be no charge for repairs
or return shipping. We feel that with such specialized products that this
seems fair. This is NOT a guarantee in anyway but a reassurance that you
are not going to have to keep a defective product. Be assured that Sugarcraft,
Inc. will do everything possible to check all products before shipping
to avoid such problems. Reply to your order copy leaving all details attached.
You will receive an email response with complete instructions and/or manufacturer
address. We will be more than happy to help you in anyway possible but
be advised that Sugarcraft, Inc. will be a third party and this WILL delay
your replacement and/or refund.
.
REASON
FOR REJECTION OF SUBMITTED ORDERS: To receive any shipment from Sugarcraft,
Inc., you must abide by the policies set forth by Sugarcraft, Inc. If remarks
or demands that you write with your order in our Message Box are in direct
disagreement with policies of our company, we will reject the order. We
will not do further business with customers who dispute credit cards or
deal in rude and/or vulgar remarks either by phone or email. Your problems
will be dealt with in a friendly courtesy manner. Please consider the recipient
of your complaints by polite emailing or calling, for better cooperation
of your needs.
CUSTOMS
FEES: Recipients of international orders
are responsible for local Customs fees, import duties and taxes, if any.
Sugarcrft® has no control
over these fees, so if you are not familiar with the customs fees in your
country, please check with your local customs office for more information.
We declare the total value of items purchased for customs purposes. Please
note that we do not calculate or estimate these local charges and that
they can be significant in relation to the value of your order.
.
The shipping
charges you pay to Sugarcrft®do
NOT include customs fees, import taxes, brokerage fees, or duties. If you
refuse to pay the customs fees when your order arrives, the shipment will
NOT be returned to Sugarcrft®
because we would be charged the customs fees plus return shipping costs.
Therefore, we do not issue refunds for customs fees, shipping, or the cost
of your order if you refuse to pay the customs fees.
ERRORS OR
INACCURACIES: Occasionally there may be information on sugarcraft.com
that contains typographical errors, inaccuracies, or omissions that may
relate to product descriptions, pricing, and availability. We reserve the
right to correct any errors, inaccuracies, or omissions and to change or
update information at any time without prior notice, including after you
have submitted your order. We apologize for any inconvenience this may
cause you. Sugarcraft reserves the right to refuse or cancel orders containing
errors, inaccuracy or omission, whether or not the order has been submitted,
confirmed and/or your credit card has been charged. If your credit card
has been charged for the purchase and your order is canceled, Sugarcraft
shall promptly issue a void or credit to your credit card. Allow up
to 30 days for such refund to appear on your bank statement. Sugarcraft
uses reasonable efforts to include accurate and up-to-date information
on this site. Sugarcraft, Inc. is NOT in any way responsible or liable
for copyright protected merchandise that is resold. Sugarcraft assumes
no liability or responsibility for any errors or omissions in the content
of this site. To prevent delays, be very certain that for the BILLING information,
you type the exact address your credit card bank has saved to use electronically.
This may be an old address if you have moved since you got the card.
.
We totally realize that we cannot
please all the people all the time. We apologize for those human failings.
But we make every effort to do so. I'm sure if you ask in a polite manner
that we will bend over backwards to help you with any problem you are having.
ADDITIONAL
CUSTOMER INFORMATION and POLICIES FOR:
REFUSED
PACKAGES: If you refuse any parcel that arrives and is returned to
our Company. less the originally shipping charge and less the return shipping
charge and a 20% restocking fee. Please allow up to 30 days for refund
to appear on your bank statement. Refund will only be issued for non-food
items. Special orders or other items as listed below that are non-refundable.
Refunds are not given for the originally shipping charge back to us. Refunds
will be less the return shipping charge and a 20% restocking fee. Please
allow up to 30 days for refund to appear on your bank statement. Also
see
REQUEST RETURN information.
.
WEATHER
OR SHIPPER ERRORS: Your order may contain items that could be damaged
in transit due to weather conditions etc. You must agree to abide by all
statements and conditions placed on various screens ordered from. You may
not hold Sugarcraft, Inc., the Shipper, nor the Manufacturer responsible
for types of damage spelled out there.
AVAILABILITY
OF ITEMS: With well over 25,000 products, over 300 different vendors,
manufactures and distributors we can not possibly have everything at all
times. Most products are normally re-stocked within 10-15 days. Email
for the available of any item(s). Allow 48 hours for reply. Include complete
name, stock number, description, and price shown.
If an item
states to allow extra shipping time, this means your whole order will be
held if there is not enough shipping to cover the cost of more than one
box shipped. If you would like us to backorder any items not in stock,
please write this in your comments box upon checkout and that you agree
to any additional shipping costs. Handling fees are waved for backordered
packages.
INTERNET
SELLING PRACTICE:
If for any reason an item that you have ordered is
out-of-stock a similar product from another manufacturer, distributor or
vendor may be substituted. Our Company may also elect to HOLD or BACK ORDER
should that item be on its way to us. IF item has been discontinued, a
full refund will be issued. Our sales staff may elect to phone or email
you about any such product(s) giving you until the following shipping day
to reply. You are also Welcome to include any details that may help us
provide better service to you. Including need by dates and/or other instructions.
.
PROBLEM
ORDERING?
The main
problem is bad browsers. Safari doesn't work and Firefox doesn't allow
you to get a copy of your order. Use Explorer please.
There could
be an error with a product. I would need full discription including stock
number, to test the item.
For products
placed in groups. This is so you can add several before going to checkout
each time - for convenience. So this is what you do
with GROUPS:
1. check the
little box for items you want...change quantity if needed.
2. At bottom
of that group, click ADD TO CART
Please do not
use safari or Firefox. They don't work well.
SEARCH ENGINES:
If you found us through a search engine, this can be a problem too.
Please enter
our website by typing in: www.sugarcraft.com. If it looks different, that
probably was the problem.
If the above
does not fix your problem, there is either an error with that particular
product that we must fix first, or if you can do
everything
until you arrive at the credit card page, the problem is with your computer.
You could have 'cookies' turned off. (We need 'cookies' to send an order
copy to you). In that case, I will get a copy and send you an email to
call to provide credit card information.
SEARCH ENGINE-
if you found us using a search engine, try to enter our website by typing
http://www.sugarcraft.com - if now you see a menu and before not, that
was it.
The Staff
at Sugarcraft.com
HOW TO ORDER
using our SECURE ON-LINE CREDIT CARD: Easy to use! Click
SECURITY
1. Choose the items you with to order.
MULTIPLY
ITEMS IN A TABLE: Check mark the purchase box of the item(s) you wish
to order at the same time. Next click "Add to Cart" button at the bottom
of that particular table. Choose either "VIEW your Shopping Cart" to check
out OR "CANCEL" to continue Shopping.
SINGLE
ITEM ORDERING: Simply click "add to cart" button by that item. Now
you can then either "VIEW your Shopping Cart" to make sure that the correct
item has been added OR "CANCEL" to continue Shopping.
When finished
shopping click on any "VIEW CART" button. At this time double check all
items in your shopping cart are correct. Remove unwanted or duplicate items.
Once payment has been agreed on, ALL items will be shipped regardless if
products have been duplicated. Next choose your method of shipping by clicking
on the "arrow" button. Refer to our
SHIPPING
page for additional details. Now click on "CHECK OUT" button showing the
dollar amount button.
.
2. Now enter your SHIP TO address and your BILL TO address. Additional
charges may apply for errors, omissions or false details. NOTE: Your Electronic
Address must be provided correctly to verify against credit card fraud.
If incorrectly listed, this may result in duplicate charges made to your
account. A Message Box has been provide for any special instructions you
wish to make or give so that we may expedite your order. Any questions
about products, etc. should be determined before placing your order.
.
3. Now click on "CHECK OUT" button to advance to our SECURE credit card
site. Our CREDIT CARD page is the ONLY part of this web site
that is Secure. The lock in your tool bar LOCKS after you press "ENTER"
from the Ship To page. You may click open the "lock" to view the encrypted
security. This means it was difficult for other people to view this page
when it was loaded. You can examine your copy of the certificate for this
page and check the identity of the web site. To see the certificate for
this web site, click View Certificate. For complete details on all the
files on this page and their certificates, click Open Page Info. For the
form of security lock that we have selected Our CREDIT CARD page may be
difficult for some browser to go to. We feel that this is the safest method
of on-line shopping available. There is NO additional cost to you for this
feature. That cost is paid by Sugarcraft, Inc. Add your credit card
number, expiration date, and V-code numbers from the back of card. Click
the "AUTHORIZE PAYMENT" button to complete your order.
Its as easy
as 1... 2...3... Have FUN!
.
An Invoice
Number will now be displayed for your reference. You may also wish to print
a copy on your home printer, no other invoice will be sent. No records
will be kept by our site. Your computer may retain your name and address
for future orders. Make sure it is correct each and every time you send
an order. An automatic copy of your order will be emailed to you IF you
have listed your email address correctly and IF you do not have any filters
in place on your computer. Once your package has been shipped, you will
receive a shipping confirmation by the shipper or personal email IF you
have listed your email address correctly and IF you do not have any filters
in place on your computer.
.
Please
allow your specified shipping days before asking for additional details.
.
HOW
TO VIEW PICTURES ATTACHED TO OUR ITEMS: In most cases, we have attached
a picture link of the item. It will be highlighted with an
underline
under the word. Move your cursor over it and left click to open a picture.
If picture is shown on page, you may also be able to click on it to enlarge.
Email
Customer Service
with any additional questions. Include complete description of said item
including stock number and price.
.
MISSING
ITEM:
Any item(s)
that were not included were either out-of-stock, discontinued or placed
on back order.
OUT-OF-STOCK
ITEMS: Please re-order again in approximately 10-15 days. A refund
will be issued to your payment.
DISCONTINUED
ITEMS: May be noted after dropping item into shopping cart. These items
will be shipped while supplies last. A refund will be issued to your payment.
BACK
ORDERED: These products will be noted on an additional notification
slip inside your parcel. These items should be shipped and received within
10-15 additional days. Additional shipping costs may be incurred. These
fees will be applied to your payment without notification. If for ANY reason
you wish to cancel your back order please respond to your automatic emailed
order copy.
.
NEED
SHIPMENT DATE? No information will be provided until the full amount
of your requested shipping method has passed. Orders are normally processed
within 1-3 week days after the acceptance of payment. Excluding Sundays
and Holidays. The shipper may email you an automatic shipping confirmation
with tracking number if you have typed your email address and if you do
not have any filters in place on your computer. If after the full amount
of shipping days, and your parcel has not arrived, you are welcome to request
an update. Simply reply to your automatic emailed order copy. Without complete
order details any such requests may be delayed up to 3-5 week days.
.
OVER
CHARGED: Prices are subject to change without notification. With
over 25,000 items we can not guarantee prices nor products. We do our best
to make updates to our site daily. We operate on a very small profit margin,
as prices increase, our prices must rise also. If you locate our site through
a search engine, you may obtain out-dated information. Go to our home page
http://www.sugarcraft.com and locate product using the directory. Over
charges may also be the result of the Cardholder's lack of funds due to
incorrect billing information or pressing the payment button more than
once. Sugarcraft, Inc. shall not be held responsible for any such fees
that your credit card company issues due to these errors. It is solely
the card holder's responsibility to maintain sufficient funds to cover
all charges for merchandise and shipping ordered through Sugarcraft, Inc.
It is also the sole concern of said card holder to pay such penalties incurred
because of any overdraft or for any other penalties incurred herein. Customer
Bank fees accumulated by customers due to errors are not reimbursable from
Sugarcraft. You are welcome to reply to the automatic emailed order copy
and our staff will be happy to investigate any such charges for you.
.
QUESTIONS:
Ship
Date | Has My Order been received? |
Incorrect
Item Shipped | Missing Item | Over
Charged | Technical problems
Do
not call Sugarcraft Inc. for this request. You will reach our Retail Store
and the sales clerks have little knowledge about the web site. Nor will
they be authorized to access your order copy or personal information. Instead
you are welcome to reply to the automatic emailed order copy. Always leave
previous email attached for faster service.
.
HAS
MY ORDER BEEN RECEIVED? You will receive an automatic email order copy
including an Invoice Number. This means your server has sent your
order to our server. Sugarcraft, Inc. will receive it shortly or possibly
the following day. If you do not receive a copy of your order, email our
Email.
Include as much detail as possible; date, time, name, address, items ordered,
shipping, billing information, etc. If you place a second order without
inquiring, you may receive them both regardless of any computer errors.
Duplicate orders are held to all Company policies.
.
TRACKING
YOUR PACKAGE: The shipper will automatically email you a tracking number
in approx. 2-4 days so long as you typed in your email address correctly
and do not have any filters in place on your computer. Once those details
have been sent to you, you may contact that shipper for updates.
If you have not received any shipping notification you may also use our
web site to see if any activity has been logged. Click on "TRACK MY INVOICE"
and insert your invoice number, country and zip code.Track
it all the way home!
INCORRECT
ITEM RECEIVED: We apologize for any mistakes that our Company may have
made! It was not our intent to ship any products wrong. With over 25,000
products errors may arise. We may have also substituted a similar item
to help you completion of your project. Reply to your automatic order copy
with any concerns. Always leave previous email for faster service.
.
UNDELIVERABLE
PACKAGES: Sugarcraft will use every means possible to have your package
delivered to you in a timely manner. If you give us the wrong address,
if you are not at home to sign for package or you do not pick up your package
when you have been left a message to do so, the package will be returned
to Sugarcraft. Our company will try to contact you by phone or email. Additional
shipping charges will apply to re-ship your products. All Company policies
will be applied before any refund is issued.
.
IF
YOU WANT TO VISIT our STORE... A SELF SERVE STORE: You will enjoy
shopping in our large supermarket style store! Sugarcraft, Inc. is located
at 3665 Dixie Hwy. - Hamilton, Ohio 45015 USA. 30 minutes north of Cincinnati
on Route 4, west side of street just as you go under the RR underpass.
Hours: Monday - Friday. 9:30 am - 5:30 pm, Sat. 9:30 am - 4 pm EST. We
have over 25,000 items and try very hard to keep all products in stock.
Some items listed on our site may not be available in our store BUT if
you find a product listed on our site and would like to pick it up in our
store, just drop it into our on-line catalog, print out the copy and bring
it along with you to the store. Our sales staff will be able to locate
the item in our warehouse and bring it to the front for you to purchase.
"FRIENDLY
FRAUD" - BLOCKED FROM ORDERING
Credit Card
Disputes: If you think you have a problem, we would appreciate it if you
could do so by emailing us as soon as the problem occurs and let us handle
it. Include ONLY pertinent information, no attacks please - we did not
make any mistake on purpose. We will need you to include a copy of your
invoice in the email. Remember that we are human too. Politeness will go
along way to resolving any situation.
In the event that we are not given the chance to respond or rectify the
situation, or if you prefer instead, to dispute your credit card without
attempting to rectify the situation, or if we notice the same problem occuring
with you over and over, our Company will no longer do business with you.
If any dispute is unreasonable, we will challenge it. If it does not meet
our guidelines as posted on our Policy page that you agreed to when you
placed your order, the dispute will be denied by your bank. A file will
be kept and referred to..
If you or others, speaking on your behalf become vulgar or insulting to
our Company or to any staff member, your account will be closed immediately.
This includes any and all rude or unreasonable people. Please shop elsewhere!
.TERMS
OF USE
COPYRIGHT
INFRINGEMENT BY OUR CUSTOMERS: No INDIVIDUAL OR COMPANY may legally
sell or take money for any copyrighted item made in any mold or pan, without
strict and explicitly written permission from the OWNER of those copyrights.
SUGARCRAFT®'S
COPYRIGHT and/or TRADEMARK INFRINGEMENTS
All content
included on this site, such as text, graphics, logos, button icons, images,
data compilations, and software, is the property of Sugarcraft.com or its
content manufacturers, distributors, or vendor suppliers and protected
by United States and international copyright laws. The compilation of all
content on this site is the exclusive property of Sugarcraft.com and protected
by U.S. and international copyright laws. All software used on this site
is the property of Sugarcraft.com or its software suppliers and protected
by United States and international copyright laws.
SUGARCRAFT®,
SUGARCRAFT.COM, SUGARCRAFT®
and other marks indicated on our site are registered trademarks of Sugarcraft.com,
Inc., in the United States. Sugarcraft.com graphics, logos, page headers,
button icons, scripts, and service names are trademarks or trade dress
of Sugarcraft, Inc. or its subsidiaries. Sugarcraft.com trademarks and
trade address may not be used in connection with any product or service
that is not Sugarcraft.com, in any manner that is likely to cause confusion
among customers, or in any manner that disparages or discredits Sugarcraft.com.
All other trademarks not owned by Sugarcraft.com or its subsidiaries that
appear on this site are the property of their respective owners, who may
or may not be affiliated with, connected to, or sponsored by Sugarcraft.com
or its subsidiaries.
Violators will
be prosecuted to the full extent of the law (and some have been!)
Sugarcraft, Inc.
is located at 3665 Dixie Hwy. - Hamilton, Ohio 45015 USA (30 minutes north
of Cincinnati on Route 4, west side of street just as you go under the
RR underpass up on the left) Hours: Monday - Friday. 9:30 am - 5:30 pm,
Sat. 9:30 am - 4 pm EST.
We do not
offer a printed catalog, but you are welcome to print any of our web site
content for your own private use.
.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~
Our Retail
staff will not have access to your Internet order and some prices in our
Retail Store will vary from our web site.
.ALL
PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE.
THIS ACKNOWLEDGMENT
DOES NOT GUARANTEE THAT ALL PRODUCTS ORDERED ARE IN STOCK.
Sugarcraft,
Inc.
3665 Dixie
Hwy.
Hamilton,
OH 45015
Copyright ©
2003 Sugarcraft®
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